Why is my Let’s Encrypt SSL failing due to DNS issues?
Let’s Encrypt SSL installation may fail due to DNS misconfiguration. Resolve with these steps:Check Hosted Status: Ensure the domain is set as Hosted in My Domains > Hosted Dom…
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How do I change name servers from the control panel?
To modify name servers via your control panel: Go to My Domains > Registered Domains in your control panel. Right-click your domain and choose "Edit Name Servers". In the new w…
How do I register my own private name servers?
To register custom/private name servers: Go to My Domains > Registered Domains. Select your domain and click "Change DNS". Go to the "Manage Domain based NS" tab. Enter prefix …
How do I manually redirect my website using .htaccess?
Add this to your root .htaccess file: RewriteEngine on RewriteRule ^(.*)$ http://www.newdomain.com/ [R=301,L] This will redirect all requests to your new domain. Looking forward t…
How do I change the logo in a reseller theme?
To change the logo in some reseller WordPress themes, follow these steps: Upload your logo image to the domain folder, e.g., jpserverlink.com. In your WordPress admin panel, go to…
Why am I seeing a “550 Stop! You are sending too fast” error?
The "550 Stop! You are sending too fast" error indicates you’ve exceeded your account’s email sending limits:Per Mailbox: 50 emails/hour, 300 emails/24 hoursPer Account: 150 email…
How can I test the connection to my domain name?
To diagnose connectivity issues, please perform a traceroute from your computer to your domain and share the results, along with your IP address, as a comment in this ticket. Inst…
How do I connect Node.js to MySQL?
To connect Node.js to MySQL, use this configuration:var connection = mysql.createConnection({ host: 'localhost', user: '[username]', password: '[password]', database: '[database]'…
What does the “UID SORT: Internal Error” mean, and how do I resolve it?
The "UID SORT: Internal Error" indicates your account’s mail storage is exceeded (e.g., 40.01 GB of 40 GB used). See https://us.cloudlogin.co/help/view-article/?id=527 for details…
How do I update the Whois email address?
To update the Whois email: Go to My Domains > Registered Domains in your control panel. Right-click your domain and select "Edit Whois Details". Open Control Panel WHOIS change…
Why can't I manage my domain? It says it's on a different account.
The domain appears to be hosted under another account you own. A domain can only be added to one account at a time. Log in to the other account to manage the domain, or remove it …
How do I enable CORS using .htaccess?
You can add the following headers to your .htaccess file: Header set Access-Control-Allow-Origin "*" Header set Access-Control-Allow-Origin "https://neededurl" Adjust the domain a…