Why are emails from certain providers delayed or filtered?
Emails may be delayed or filtered due to the sender’s SMTP server IP being listed in security databases. Resolve with these steps:Disable Greylists: In Email > Mailboxes (https…
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Why is my MySQL database not working due to quota?
This issue occurs when your account exceeds the MySQL storage quota. To resolve: Access phpMyAdmin via the MySQL Databases menu. Clean up large or outdated tables to reduce storag…
Why am I seeing an “undisclosed email address” error?
The "undisclosed email address" error occurs when an email account’s storage quota is exceeded. See https://us.cloudlogin.co/help/view-article/?id=517 for details. To resolve, eit…
How can I set up limited access or guest users?
Each account has one main login. To allow others limited access, use: Guest User Manager via your profile menu in the control panel. Looking forward to hearing from you.
How do I optimize Zen Cart to reduce CPU usage?
Optimize Zen Cart to reduce CPU usage with these steps:Optimize Images: Use appropriately sized images with minimal colors.Install Image Handler: Use an Image Handler for caching/…
How do I create an email alias?
An email alias is an alternative name for a mailbox. To create one, first set up a new email account using the "Create a New Email Account" button in your control panel. Then, ena…
Why can’t I use my domain name with Freehostia?
The domain you are trying to use is not yet registered and therefore cannot be used. You must register the domain and pay for it before it becomes operational and usable with your…
How do I set name servers for my domain from my registrar?
To set our name servers for your domain, log in to the account provided by your domain registrar and look for an option such as "Edit NSs" or similar. If you face any difficulties…
Why is my website slow to load?
There are no server-side limitations affecting your site's load speed. Performance typically depends on: Your Internet connection quality The complexity and optimization of your w…
How do I optimize Joomla to reduce CPU usage?
High CPU usage is due to excessive traffic or database queries. Optimize Joomla with these steps:Check Stats: Review CPU Stats (https://uk.cloudlogin.co/statistics/load-stats/) an…
How do I transfer email accounts between hosting accounts in your system?
To transfer email accounts between accounts:Remove the domain from the old account at https://us.cloudlogin.co/domains/hosted/. Do not add the domain to both accounts simultaneous…
Why is my cURL connection being blocked, and how can I resolve it?
The cURL connection is blocked due to the Outgoing Connections filter, a security measure in your hosting account. Here’s how to resolve it:Access the Control Panel: Go to Advance…