What are the FTP connection settings for my hosting account?
To connect to your account via FTP, use the following settings, found in the FTP Accounts menu at https://us.cloudlogin.co/ftp/:FTP Host: ftps12.us.cloudlogin.co or your hosted do…
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How do I create a tar.gz archive in SSH?
To create a tar.gz archive in SSH, use the following command:tar -zcvf prog-1-jan-2005.tar.gz /home/www/domain.comThis compresses the /home/www/domain.com directory into prog-1-ja…
How do I download a Google Drive archive in SSH?
To download a Google Drive archive in SSH, follow these steps:Set up a virtual environment:/usr/local/python-3.5/bin/virtualenv /home/venv/ source /home/venv/bin/activateNavigate …
Why is my domain registration marked as pending?
Your domain registration is pending because the Whois email address has not been validated. A verification message has been sent to the listed address. Please check your inbox and…
How can I back up my mailbox manually?
To manually back up your mailbox, configure an email client to download all messages. Follow these steps:Choose a Client: Use Mozilla Thunderbird, MS Outlook, or a similar email c…
How can I prevent spam in my email accounts?
To prevent spam in your email accounts, follow these steps:Enable Spam Protection: Use Email > Spam (https://us.cloudlogin.co/mail/spam/) to set protection levels.Set Custom Fi…
Why is my website restricted by a 403 Forbidden error due to .htaccess?
The 403 Forbidden error is caused by restrictive directives in your .htaccess file, such as deny from 78.130.149.204. Please review and modify the .htaccess file in your domain’s …
Why doesn’t my WordPress site work fully on Free hosting?
Our Free Hosting plan does not allow outgoing connections to remote servers. This limitation affects applications like WordPress that rely on such connections for full functionali…
Why is my connection to the server slow?
Slow server connections may occur due to various factors. Consider the following:Server Status: All servers have 1Gbps connectivity with no limits per connection/IP. Temporary slo…
What is the maximum email attachment size for shared hosting?
The maximum email size, including attachments, is 30 MB (base64 encoded), equating to 22–24 MB of actual attachment size, depending on file types. This limit applies to both incom…
How do I configure SPF and DKIM for third-party DNS?
For third-party DNS, add the following records:SPF TXT Record:Host: Your domainValue: v=spf1 include:spf.supremebox.com mx -allDKIM TXT Records:Host: default._domainkeyValue: k=rs…
Why is my WordPress email form not working with PHP mail()?
The PHP mail() function requires specific configuration. Follow these steps:Email Requirement: Use an operational email address created in your account for the "TO" or "FROM" head…